Privacy Policy

Last updated: May 2026

Who We Are

Reclamación Wines is a wine brand operating at reclamacionwines.com. We take your privacy seriously and are committed to handling your personal information with care.

Information We Collect

Information you provide directly:

  • Name, email address, shipping address, and phone number when placing an order or creating an account

  • Payment information (processed and stored securely by Shopify — we do not store card data ourselves)

  • Communications you send us via email or contact forms

Information collected automatically:

  • Browsing behavior, pages visited, time on site, and traffic sources via Google Analytics

  • Device type, browser, and operating system

  • IP address and general location data

  • Cookies and similar tracking technologies

How We Use Your Information

  • To process and fulfill your orders

  • To send order confirmations, shipping updates, and customer service communications

  • To send marketing emails if you have opted in (you can unsubscribe at any time)

  • To improve our website and understand how visitors interact with it

  • To comply with legal obligations

Shopify

Our store is built on Shopify. Shopify processes your payment and order information on our behalf and is compliant with PCI-DSS standards. For details on how Shopify handles your data, visit shopify.com/legal/privacy.

Google Analytics

We use Google Analytics to understand website traffic and usage. Google Analytics collects anonymized data through cookies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on. For more information on how Google uses your data, visit policies.google.com.

Cookies

We use cookies to support site functionality, remember your preferences, and gather analytics data. By continuing to use our site, you consent to our use of cookies. You can manage cookie preferences through your browser settings at any time.

Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Shopify — to process orders and payments

  • Google — for analytics purposes

  • Shipping carriers — to fulfill and deliver your orders

  • Legal authorities — if required by law

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your account and associated data at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at david@reclamacionwines.com.

Age Restriction

Our products contain alcohol. By using our website and placing an order, you confirm that you are of legal drinking age in your jurisdiction. We do not knowingly collect data from individuals under the legal drinking age.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the date at the top of this page. Continued use of our site constitutes acceptance of the updated policy.

Contact

If you have any questions about this privacy policy, please contact us at:

david@reclamacionwines.com